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HOTEL FOLDER

All information for your stay at Rooms for Adults Only -Jägerhof Wörthersee

  • Is the Amoria SPA / wellness area included in my booking?
    The Amoria Spa / wellness area is not included in the price and can be booked on site. Prices for day guests can be found directly on the Amoria Spa website. - Prices for day guests www.amoria.at
  • Do I need swimwear in the Amoria SPA / wellness area?
    Absolute freedom and relaxation in the FKK Amoria Spa, FKK - textile-free ONLY. Rental bathrobes, towels and bathing shoes are available at the Amoria SPA.
  • Amoria SPA & Wellness Area Opening Hours
    Opening hours for hotel guests staying overnight. Amoria Spa Nudist Only Friday, Saturday & public holidays from 07:30 a.m. to 10:00 a.m. and from 4:00 p.m. to open end. Sunday to Thursday from 07:30 a.m. to 10:00 a.m. and from 4:00 p.m. to 10:00 p.m. Our opening hours depend on capacity and will be extended if capacity is higher. Opening hours until further notice.
  • When is the lounge and bar open?
    The lounge and bar is open daily from 4 p.m. We also have little things to eat.
  • Where can I find the wellness area / Amoria Spa?
    Dive in, in the Amoria Spa / Wellness area, which can be found in the same building and booked at reception. Amoria Spa / Wellness area Heated indoor adventure pool with whirlpool, waterfall and massage jets Finnish sauna, sanarium, Roman steam bath, infrared cabins & experience showers Relaxation room & sun terrace with sun loungers Cocktail bar and lounge with sun loungers Further information on prices and opening hours can be found here:
  • Drinks and snacks vending machine?
    You will find our drinks and snack vending machines at the reception near the hotel elevator.
  • WiFi in the hotel?
    You will find the access data at the reception, in the reservation confirmation or in the flyer you received at the reception.
  • You have not received an access code or it does not work?
    The access code will be automatically sent to you by email at 9 p.m. If you have not received an access code or your access code does not work, please send us an email to: help@jaegerhof-woerthersee.com and we will help you immediately.
  • When will I receive my access code?
    You will receive your access code from 4 p.m. on the day of arrival at the earliest. Between 4 p.m. and 9 p.m. you can check in at reception as usual and no code is necessary. At 9 p.m. you will automatically receive the access code by email.
  • Are pets allowed in the hotel?
    We ask for your understanding that we do not accept pets. If you arrive with a pet, the room cannot be occupied.
  • Arrival after 9 p.m.?
    Those arriving after 9 p.m. will automatically receive their digital key code by email at 9 p.m. on the day of arrival. If you have not yet received a key code by email, you can request one below or on our website under Self Check in. You can also send us an email with the following information: Your message: your reservation number and estimated arrival. Contact details: Email: help@jaegerhof-woerthersee.com
  • Is a late departure possible?
    Late departure is only possible after consulting reception. An additional fee will be charged for late departures.
  • What is included with my booking?
    You will find the included services you have booked in your reservation confirmation. Standard included: Overnight stay in room - Wörthersee Card Plus - Wifi - Parking Additional services: Can be booked on site subject to availability
  • When is the reception staffed?
    Our reception is open from 8:00 a.m. to 10:00 a.m. and from 4:00 p.m. to 9:00 p.m. Outside reception hours, access to the hotel is only possible with your key card or digital key code.
  • When is check in and check out?
    Check-in: 4:00 p.m. to 9:00 p.m. and check-out until 10:00 a.m. Our reception is open from 8:00 a.m. to 10:00 a.m. and from 4:00 p.m. to 9:00 p.m. In case of early arrival or late departure, the daily rate will be charged. The room is reserved until 6:00 p.m. on the day of arrival without payment. If you arrive after 6:00 p.m., please let us know in advance. Outside of reception hours, access to the hotel is only possible with your key card or the digital key code.
  • Only Adults 18+
    The Rooms for Adults Only - Jägerhof Wörthersee offers a purely adult atmosphere for guests aged 18 and over.
  • Reservation in Rooms for Adults Only?
    To guarantee you the best possible service, you can only reserve our hotel online. Prices, packages and availability are visible in our online booking portal and you can make your reservation with just a few clicks.
  • Are room requests guaranteed?
    The hotel cannot guarantee a specific room number or building, but we will do our best to make this possible.
  • Can I store my pastries if I arrive early?
    We ask for your understanding that we cannot temporarily store luggage if you arrive early.
  • Travel cancellation insurance
    We recommend you get travel cancellation insurance. We would be happy to send you information and documents about European travel insurance.
  • Means of payment
    We accept cash and the following credit cards: VISA, AMERICAN EXPRESS, MASTERCARD, DINERS CLUB and EC-CARD. Minimum amount €10 card payment
  • Cancellation conditions & general terms and conditions
    Sometimes everything turns out differently than expected and the vacation you booked has to be canceled or cut short early. Cancellations will only be accepted in writing! ​ The right of withdrawal according to § 18 Para. 1 Z. 10 FAGG does not apply; instead, the General Terms and Conditions for the Hotel Industry AAGBH 2006 apply. ​ 0% up to 14 days before arrival 100% from 13 days before arrival 100% in case of early departure or no-show We charge processing fees of €25 per reservation for every cancellation. Download PDF AGBH
  • Reservation and payment conditions
    You can make a reservation with us online or by email at info@jaegerhof-woerthersee.com . You will then receive a reservation confirmation from us by email, to which we then ask you to respond with a written confirmation by email or fax. Upon arrival we ask you to present your credit card or to pay the invoice amount.
  • Room key & Key Card
    If the room key is lost, a fee of EUR 200.00 will be charged. If the key card is lost, a fee of EUR 15.00 will be charged.
  • Damage or theft in the accommodation
    In the event of deliberate damage to or in the accommodation, the Hotel Jägerhof am Wörthersee can charge you the full amount of the damage; the same applies to theft.
  • Important emergency numbers?
    AUT AREA CODE 0043 reception 07:30 a.m. to 10:00 p.m. +43 6641229399 Euro emergency number 112 police 133 rescue 122 Fire department 144 Emergency medical service 141 Pharmacy emergency number +43 1455
  • Problems checking in or with your room card?
    Even if you lose your room card, we will have already sent you your personal access code for the hotel entrance door and room door by email when you checked in. You are welcome to contact us here with your reservation number : help@jaegerhof-woerthersee.com
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